Privacy Policy

This Privacy Policy explains how StoryForge Kids AI (“we,” “our,” or “us”) collects, uses, and protects information when you use our mobile application, website, and related services (the “Service”). This policy applies primarily to adult users and parents or guardians who create and manage accounts. For information about how we handle children’s data specifically, please see our Children’s Privacy Policy (COPPA).

1. Information We Collect

1.1 Information from Adult Users / Parents

We may collect the following information from parents and adult users:

• Name
• Email address
• Login information (e.g., sign-in with Apple, Google, or email-based login)
• Subscription and purchase information (handled by Apple, Google, or other payment processors)

1.2 Optional User Content

To personalize the experience, you may optionally provide:

• Child’s name or nickname
• Child’s age or age range
• Photos used to generate a personalized avatar or character
• Story preferences, favorites, and reading history

1.3 App Usage Information

We may collect non-identifying information about how the Service is accessed and used, such as:

• Device type and operating system
• App version and basic performance metrics
• Crash reports and diagnostics
• Aggregate, anonymized usage statistics

We do not collect:

• Precise GPS location
• Advertising identifiers for behavioral profiling
• Social media profile data

2. How We Use Information

We use information to:

• Provide and maintain the Service and your account
• Generate personalized stories, images, and narration using AI
• Customize the reading experience for your child
• Manage subscriptions and in-app purchases
• Improve app performance, reliability, and features
• Respond to support requests and communicate with you
• Protect the security and integrity of the Service

3. How We Share Information

We do not sell your personal information.

We may share limited information with third-party service providers that help us operate the Service, including:

• Authentication and database hosting (e.g., Supabase or similar providers)
• AI model providers for story, image, and voice generation (e.g., Stability AI, OpenAI, Anthropic, Google)
• Payment processors (e.g., Apple, Google, Stripe) when you complete purchases
• Analytics and crash reporting tools that use anonymized or aggregated data

These providers are only permitted to use information as necessary to deliver their services to us and are required to protect it appropriately.

4. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Service and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you request deletion of your account or your child’s profile, we delete or anonymize associated personal information within a reasonable period, subject to any legal requirements.

5. Data Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit, restricted access, and secure storage. However, no system can be completely secure, and we cannot guarantee absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information and your child’s information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@storyforgekidsai.com.

7. Children’s Privacy

We take children’s privacy very seriously. Our handling of personal information from children under 13 years of age is described in detail in our Children’s Privacy Policy (COPPA).

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If changes are material, we may also provide additional notice within the app or via email.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@storyforgekidsai.com

This Privacy Policy is intended to provide clear, parent-friendly information and does not constitute legal advice.